Customer Reviews

"Purchased a BMW 3 Series from Gordon Motors. The entire process from enquiry to collection was seamless. The car was presented immaculately and exactly as described. Would highly recommend to anyone looking for a quality used vehicle."

"Bought my Range Rover Evoque from here and couldn't be happier. The team were incredibly helpful with the finance application and made the whole thing stress-free. The car was delivered to my door in perfect condition."

"Very professional outfit. Travelled from Manchester to view a Mercedes C-Class and it was worth the trip. Car was as described, fair price, and the paperwork was handled efficiently. Minor delay on delivery but kept well informed throughout."

"As a first-time buyer I was nervous about the process but the team at Gordon Motors put me completely at ease. They explained everything clearly, helped me find a car within my budget, and the finance was straightforward. Absolutely brilliant service."

"Third car I've purchased from Gordon Motors now and the standard hasn't dropped once. They source quality vehicles and the preparation is always spot on. I won't go anywhere else for my next car."

"Found a lovely Volvo XC60 on their website and enquired online. Had a response within the hour and arranged a viewing for the next day. Car was exactly as described. Very happy with my purchase and the aftersales support has been great."

"Outstanding experience from start to finish. The part exchange process was fair and transparent, which I really appreciated. My new Audi Q5 was prepared beautifully and the handover was thorough. First-class dealership."

"Had my eye on a Porsche Macan and Gordon Motors had exactly what I wanted. The team were knowledgeable and passionate about cars, which made the whole experience enjoyable. Highly recommended for premium used vehicles."

"Bought a VW Golf R sight unseen based on photos and description. Was a bit nervous but needn't have been. Car arrived exactly as described and in fantastic condition. Good communication throughout the delivery process."

"Wonderful experience buying my Toyota RAV4. The hybrid was explained in detail, they went through all the technology features, and even set up my phone connection before I left. This is how car buying should be."

"I sold my car to Gordon Motors and the process was refreshingly simple. Fair valuation, quick payment, and no pressure to buy from them. Would certainly consider them when I'm ready to purchase my next vehicle."

"Really impressed with the quality of vehicles on offer. Every car I viewed was clean, well-maintained, and honestly described. Ended up buying a lovely Mercedes A-Class. Finance process was straightforward too."

"Gordon Motors arranged nationwide delivery for my Jaguar XE and it arrived on the exact day promised. The car was immaculate and the driver was professional. Exceptional service from a dealership that clearly cares about their reputation."

"Cannot fault this dealership. From the moment I walked through the door, I was treated with respect and without any sales pressure. The team genuinely want to help you find the right car. Bought a beautiful Ford Puma and I'm thrilled with it."

"Having dealt with several used car dealers over the years, Gordon Motors stands head and shoulders above the rest. Transparent, professional, and genuinely good people to deal with. My BMW X3 is fantastic and I got a great deal on my trade-in."

"Superb dealership. Bought a Honda Jazz for my daughter. Vehicle was thoroughly prepped, came with clean paperwork, and the handover was quick and courteous. 5 stars all around."

"Excellent service from Gordon Motors Group. I enquired about an Audi A3, received a detailed walkaround video within minutes, and completed the purchase that weekend. Honest and reliable team."

"Very smooth transaction. Part exchanged my older Ford Focus for an immaculate BMW 1 Series. Got a realistic trade-in price and driven away with complete peace of mind. Highly recommended."

"Fantastic customer care. The team in Great Wakering was polite, knowledgeable, and let me test drive without any pressure. My Nissan Qashqai drives like a dream."

"Top-notch dealership experience. Found a pristine Mercedes E-Class. Every single detail from finance paperwork to vehicle collection was handled with precision and true professionalism."

"Incredible attention to detail. The car was valeted to showroom standard, all service history verified, and warranty package thoroughly explained. Best car buying experience I've had in Essex."

"Great selection of premium vehicles. Staff took time to explain the tech features and battery health on the Tesla Model 3 I purchased. Transparent pricing and genuine customer service."

"Delighted with my Land Rover Discovery Sport. Gordon Motors Group sorted out the road tax and registration on the spot. Great communication and friendly staff throughout."

"Fast, honest, and reliable. Booked a viewing online, arrived at the showroom, and was welcomed with a coffee and the car ready for inspection. No hidden fees or surprises."

"First-rate dealership. Bought a beautiful Mercedes CLA. The team was transparent about the history and provided full AA HPI check reports. Would gladly buy from them again."

"Prompt responses to questions, no aggressive sales tactics, and fair pricing. The car was spotless when collected. A great independent showroom that sets high standards."

"Seamless part exchange and delivery. Everything agreed over phone and email was honoured to the penny. The car was even cleaner than in the photos. Thank you Gordon Motors Group!"

"Outstanding customer service and honesty. Had an issue with a tyre pressure sensor shortly after purchase and the dealership rectified it immediately without hesitation. True integrity."

"Super helpful staff and quick turnaround. Secured finance and collected my Audi A4 within 48 hours. Really happy with the car and the entire team at Gordon Motors."

"5-star experience from start to finish. Transparent dealings, immaculate vehicle presentation, and pleasant staff who actually know their vehicles. Best dealer in the Southend area."